PoE Community Help
Consider supporting on Patreon or BuyMeACoffee
Other

Create a Thread in Technical Support

How to reach out to the community for assistance

How to Post

The more information you include in your post, the quicker and easier it will be for others to help you.

If you are posting a log file or debugging data, please include a link to it elsewhere - e.g. on Pastebin.

You should always include at least the following information;

  • Whether the issue is with Path of Exile 1 or Path of Exile 2
  • An overview of the problem
  • If you are getting an error message, either quote all of it or provide a screenshot
  • Are you playing on Windows, macOS, Linux, Xbox, or PlayStation?
  • If using a desktop or laptop, clarify which client you use (Steam / standalone / Epic Games Store)

Where to Post

GGG do not offer Technical Support; only other players help people on the forum.
If the forum for your language is not very active, consider posting on the English forum.
LanguageNew Thread Link
Englishhttps://www.pathofexile.com/forum/new-thread/248
Brazilian Portuguesehttps://br.pathofexile.com/forum/new-thread/775
Russianhttps://ru.pathofexile.com/forum/new-thread/1281
Thaihttps://th.pathofexile.com/forum/new-thread/1012
Germanhttps://de.pathofexile.com/forum/new-thread/1124
Frenchhttps://fr.pathofexile.com/forum/new-thread/1052
Spanishhttps://es.pathofexile.com/forum/new-thread/1194
Japanesehttps://jp.pathofexile.com/forum/new-thread/1885
Koreanhttps://poe.game.daum.net/forum/new-thread/1416

Connect Your Monitor to the Video Card

Force your desktop to always use your more powerful graphics card

Flush the DNS Cache

Step-by-step instructions on how to flush the DNS cache